Business Policy and Process Analyst

RGP/Accretive Solutions’ Consulting Practice has been engaged by one of its clients to recruit a Business Policy and Process Analyst to join their team, located in the Greater Detroit area.

As a Policy & Process Analyst you will be an essential part of the Policy and Process team, responsible for developing new procedural documentation, policies, Management Resources Guides and Process Flows for each of the Processes out of the main operating tool. Responsible for tracking policy changes as part of the Change Management Governance. Conducts annual policy and procedures reviews on the key areas of risk within the Value Stream. Coordinate issuance of bulletins out to operations to notify of major changes within our policies. Coordinate the efforts to ensure all request for updates to procedures have been properly approved and then updated in our procedural manual / call center tool.


• Perform routine research and analysis to support business operations and present findings to manager or project leader
• Determine best practices and suggest how to improve current practices and processes; develop recommendations
• Assist in interpreting and administering operational policies and procedures
• Coordinate the involvement of stakeholders as necessary
• Develop, validate and maintain step-by-step instructions/training materials
• Under general supervision, design, coordinate and implement process changes to achieve the greatest efficiency and quality possible.
• Monitor performance to identify and help correct performance problems and provide feedback regarding areas requiring attention
• Bring compliance issues and proposed solutions to the attention of manager or project leader
• Under general supervision, provide strategic support for project and continuous improvement teams
• Assist in developing appropriate metrics to measure business performance across the organization
• Under general supervision, work on projects that provide process and project management, facilitation, and consulting tools to achieve business objectives
• Miscellaneous duties as assigned


• Associate / Bachelor’s degree in business related discipline preferred
• Knowledge of project management tools and ability to effectively prioritize tasks
• High level of interpersonal skills to effectively work with others
• Solid analytical, reasoning, and problem solving skills
• Detail oriented, ability to analyze and map out processes
• Applies concepts, logic, methods and analysis
• Strong oral and written communication skills
• Business partnering skills, including good interpersonal skills with ability to work well horizontally and vertically within organization
• Optimistic, embraces possibilities, supportive and motivating; recognizes change as creating opportunities
• Exhibit a strong work ethic and high degree of self-motivation
• High level of proficiency in Microsoft Office programs (Word, Excel, etc.) and client specific application and database programs
• Excellent written and verbal communication skills
• Ability to effectively work with employee and external partner resources, both on-shore and off-shore
• Skilled with Microsoft products, in particular MS Excel, MS Access, MS PowerPoint
• Able to work on multiple teams and prioritize efforts based on program objectives and timeline
• Capable of working with stakeholders to define and document reporting and analytics needs
• Willingness to commit to multi-year project assignment


If you, or someone you know, meet these requirements and are interested in learning more about this exciting career opportunity, please contact Jami Turovich at and include an updated resume/CV.

Corporate Statement: 

On December 4th, 2017, Accretive Solutions was acquired by RGP. This job is an RGP position. Combining the distinctive talent of our companies allows us to continue to build and assemble teams of game-changers who solve pressing business issues and achieve greater levels of impact for our clients. RGP is a professional services firm dedicated to providing people and perspectives to solve business challenges. As a provider of high-value, on-demand solutions aimed at our client’s most critical initiatives, we live and work within our clients' countries, cultures and languages, helping local business leaders and their global operating teams attain strategic objectives. With experience across many disciplines including, finance and accounting, information management, human capital, supply chain management, legal and internal audit, we help companies address complex situations on the inside of business. Working alongside the client team, we solve problems, execute, and transfer knowledge. In other words, we help get the internal work done, while building the team's capability to change and operate in brand new ways. RGP was founded in 1996 within a Big Four accounting firm. Today, RGP is a publicly traded company. Including the operations of Accretive, RGP employs over 3,700 professionals, annually serving over 2,600 clients around the world from 76 practice offices. RGP has been recognized on multiple occasions by Forbes as one of the 100 Most Trustworthy Companies. We offer a comprehensive compensation and benefits package including health and life insurance, a 401(k) savings plan which includes a discretionary company match, employee stock purchase plan, paid personal time off program, professional development and certification courses. For more information please visit us on or check us out on or RGP is an Equal Employment Opportunity Employer and encourages applicants to apply regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status. RGP participates in the E-Verify Program. Applicants have rights under Federal Employment Laws. If you are a qualified individual with a disability and need special assistance or an accommodation to use our website, please contact us by email at, or by phone at 877-261-4901 ext. 3.  For more information, please refer to the following links: EEO is the Law Poster l Family and Medical Leave Act (FMLA) Poster l Employee Polygraph Protection Act (EPPA) Poster l E-Verify Poster l Spanish E-Verify Poster l Right to Work Poster l Spanish Right to Work Poster)

Job Date: 

Mon, 04/09/2018 - 21:00

Job Types: 


Alternate Contact Email: