MGA Operations Manager - Claims (Contract-to-Perm)

Accretive Solutions has been engaged by our client in the Insurance industry to recruit a MGA Operations Manager – Claims to join their team, located in Atlanta, GA. Reporting to the VP of MGA Operations and working in conjunction with the MGA Operations team.

This position manages all data entry and processing of MGA claim business into our client’s core systems. The position oversees the Business Process Outsourcing (BPO) staff offshore who process claims into our client’s systems.


  • Manage BPO services against Service Level Agreements (SLA’s)
    • Processing MGA claims into our client’s accounting system IRIS (both IRIS US and IRIS EU)
    • Processing MGA claims into the MGA Data Warehouse
    • Clearing claim data issues
    • Preparing monthly funding and cash calls for Third Party Administrators
    • Preparing monthly MGA Bank Reconciliations.
  • Work with Third Party Administrators as needed to assist in resolving claim data issues.
  • Work with Third Party Administrators to ensure the monthly claim ITD reports are current and closed claims reflected.
  • Reconcile our client’s accounting system claim bulk summary splits with the MGA Data Warehouse detail.
  • Prepare month end claim reports.
  • Manage all communications with the Third Party Administrators’ and our client’s Business Units as and when required.
  • Review and sign off on calculations and disbursements of:
    • Claims funding and cash calls
    • Broker fees
    • TPA fees
  • Assist with claim data management and reporting with the Ceded Reinsurance team.
  • Analyze and resolve any unknown MGA Bank Reconciliation variances.
  • Conduct other duties as assigned.


  • Bachelor’s Degree in Accounting or Finance or equivalent work experience
  • Minimum of 5 years insurance industry experience, including 3 years claim experience
  • BPO management and MGA experience a plus
  • Demonstrated knowledge and understanding of related automated financial systems
  • Demonstration of strong software skills including Excel and Outlook
  • Demonstrated analytical and problem resolution skills
  • Excellent verbal, written and interpersonal communication skills
  • Team player


If you, or someone you know, meet these requirements and are interested in learning more about this exciting career opportunity, please contact Maurice Scott at and include an updated resume/CV.

Corporate Statement: 

Accretive Solutions is a national professional services firm providing Consulting, Staffing, and Outsourcing solutions to a wide variety of organizations from start-ups to the Fortune 500. We specialize in solving problems in Accounting & Finance, Governance & Compliance, Information Technology and Business Transformation. Our Executive Search practice has a long and successful history of identifying great talent on behalf of our clients and their organizations.

Throughout our 30 year history performing Executive Search, we have earned an excellent reputation for delivering results and operating with the highest degree of integrity and professionalism. One of the things that set us apart is our practice of always doing what is in the best interests of those we serve - both clients and candidates alike.

Accretive Solutions is an equal opportunity employer.

Job Date: 

Fri, 09/29/2017 - 01:29

Job Types: